Welcome to Taqueria Santa Lucia. By accessing or using our services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order or visiting our establishment.
1. General Terms
- These terms apply to all users, whether ordering online, through a delivery service, or in person.
- By using our services, you confirm that you are at least 18 years of age or have parental/guardian consent.
- We reserve the right to modify these terms at any time without prior notice.
2. Food Quality and Allergens
- We strive to maintain the highest quality and safety standards for our food.
- Customers with allergies or dietary restrictions must inform us before placing their orders. While we take precautions, we cannot guarantee an allergen-free environment.
3. Ordering and Payment
- All orders must be paid in full at the time of purchase.
- Prices are subject to change without notice and may vary between in-store and online platforms.
- In case of any discrepancies, the final bill issued by us will be considered accurate.
4. Delivery and Pickup
- Delivery times are estimates and may vary due to unforeseen circumstances.
- It is the customer’s responsibility to provide accurate delivery information. We are not responsible for delays or failed deliveries due to incorrect details.
- Orders not picked up within the specified time frame may not remain fresh, and refunds will not be issued.
5. Returns and Refunds
- Our return and refund policy outlines the process for reporting issues with your order. Refer to our Return and Refund Policy for details.
6. Intellectual Property
- All content, including images, logos, menus, and text, is the property of Taqueria Santa Lucia and may not be used or reproduced without our permission.
7. Limitation of Liability
- Taqueria Santa Lucia is not liable for any damages, including personal injury, illness, or property damage, arising from the use of our products or services, except as required by law.
8. Governing Law
- These terms are governed by the laws of the region where Taqueria Santa Lucia operates. Any disputes will be resolved in accordance with local regulations.
9. Contact Us
- If you have any questions about these terms, please contact us through our listed communication channels.
By continuing to use our services, you acknowledge that you have read, understood, and agreed to these terms. Thank you for choosing Taqueria Santa Lucia.
